Question & Answer

Q:Can not Launch App?

A:First, Windows Store did not complete the App download. You can reinstall this app. Secondly, Your computer installed with the software conflict application ; Send your order number,we will send patch app for you. Last, We commanded you update your computer system.

Q:Once downloaded an error message pops up and I can't open the file?

A:Update your OS. Uninstall the App.And then Reinstall pdf app from Windows Store.If Exists,please send your system information to us,we will fix this problem.

Q:Wont allow me to launch, gives me a fatal error code 6.0?

A:May be that the file is too big, causing the network to be interrupted. Our engineers provide a solution to solve your problem first, and we will repeat this problem based on the actual situation of the user. Support Email:[email protected]

Q:Has the purchase been provided for free downloads and updates?

A:As long as you purchase this software, Microsoft Store offers downloads for life, and you don't have to worry about your program disappearing.